PLAN YOUR VISIT

Keep your visit convenient and hassle-free with provided services below.

Throughout Pacific Place Mall you will find four guest service desks manned by our friendly team members who will be happy to help you with queries, directions, and assistance throughout the mall. We have a range of services to make your experience a pleasurable one.

AT YOUR SERVICES

  1. Personalized Customer Service
  2. Shopping Assistant
  3. Umbrella Assistant
  4. Umbrella Plastic Cover
  5. Luggage storage Ground Floor
  6. Lost and Found System (Ground Floor) Concierge desk

FOR YOUR CONVENIENCE

  • Pacific Bay Area on Level 4 & 5
  • The Sanctuary Gold Suite on Level GF
  • Redemption Booth on Level 3
  • Executive Musholla on Level 2
  • Phone Charging Station at the Redemption Booth on Level 3
  • Recharge (powerbank rental) on Level LG, GF, 3, 4, 5
  • Toilet on all levels
  • Thematic toilet on Level 4 & 5
  • Disable toilet on Level P1, LG, GF, 1, 3, 4, 5
  • VIP toilet on Level 4 (exclusive for PACIFIC Gold Member)

FAMILY FRIENDLY

  • Nursery Room 3rd & 4th Floor
  • Wheel Chair & Baby Stroller

GETTING AROUND

  • Ballroom RCPP Access on 4th floor
  • Access to IDX (BEI) on B1 floor
  • Ramp access for disabled at West & East Lobby
  • Drivers room at P1 & P2
  • Gold Member parking space at P1 & P2
  • Reserve parking & ladies parking at P1
  • Electric Vehicle Charging Station at P2
  • Electric Bicycle Charging Station at South Lobby & OPP (in front of Tanamera)
  • Self-service parking at P2
  • Bike & Big Motorcycle Parking (GF) South Lobby
  • Function Room at P1

No pets inside the mall

No smoking inside the mall